Reference

Privacy Policy How We Handle Your Information

We collect account details, payment records and device data to run the platform and process transactions through bKash, Nagad and Rocket. This policy explains what we gather, why we need it, and how you control it.

Account data securityPayment record handlingCookie & device trackingData retention limitsUser access requests
7c777 org Privacy Policy How We Handle Your Information
POLICY CONTACT

How to Reach Us About Data & Privacy Requests

Send data access, correction or deletion requests to our support channels. Include your registered email and describe what you need—account export, record correction, or full deletion after closure.

Team online

Email Support

Send privacy requests to our support inbox with your registered account email and request type. We reply within seventy-two hours with next steps or the data export file you asked for.

Live Chat (Account Holders)

Open the chat panel from your account dashboard to ask about data handling, cookie settings or what information we hold. Agents can explain policy sections and initiate deletion workflows.

FAQ & Policy Library

Browse the help centre for step-by-step guides on updating contact details, disabling optional tracking and closing your account with full data removal.

DATA PROTECTION

Security Practices & Compliance Framework

We encrypt payment credentials in transit and at rest, segment database access by team role, and log every admin action that touches user records. Cookie consent is recorded on first visit; you can withdraw it from account settings at any time.

Encryption Standards

Payment data moves over TLS connections and lives in encrypted database fields. Passwords are hashed with salt; we never store plain-text credentials or expose wallet PINs to support staff.

Cookie & Tracker Control

Essential cookies keep you logged in and preserve cart state. Optional analytics cookies track lobby navigation and game opens; disable them in account settings without losing core functionality.

Data Retention & Deletion

Active accounts retain full transaction history. When you close an account we archive records for ninety days, then purge personal identifiers while keeping anonymised fraud-prevention hashes as required by payment processors.

Access & Correction Rights

Request a data export from support to receive a JSON file of your account details, deposit log and game history. Correct outdated contact info through account settings or ask support to update records we control.

Common Questions About Data & Your Rights

We collect your email, phone number, date of birth and preferred currency during signup. Payment processing adds bKash, Nagad or Rocket wallet identifiers when you deposit, plus device IP and browser fingerprint for fraud checks.

Closed accounts are archived for ninety days with full data intact, then personal identifiers are purged. Anonymised fraud-prevention hashes remain as long as payment processors require for chargeback and compliance audits.

Yes. Email support with your registered address and request a data export. We send a JSON file within seventy-two hours containing account details, deposit log, withdrawal history and game session timestamps.

No. We share data only with payment processors to clear deposits, fraud-prevention vendors for account verification, and game studios to log session state. We do not sell personal information or pass it to ad networks.

Open account settings and locate the cookie preferences panel. Toggle off optional analytics tracking; essential session cookies remain active so you stay logged in and the lobby remembers your language choice.

Update your email, phone or address directly in account settings. For fields you cannot edit—such as date of birth or registered name—contact support with proof of the correct detail and ask them to update the record.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.